How to Release a Session of RxVigilance or RxPhotosID on an Unused Device
This message appears when the number of open sessions exceeds the number included in your subscription. Here's how to release a session:
Release by user
From the device where you want to release a session, click the logout button 
in the top right corner of the screen.
Release via Subscription Management
- Log in to store.vigilance.ca
- Click on My Account and then Manage My Subscriptions.
- Click on the relevant tile and select Release Session
- Identify the user with a red dot and click Release Session again.