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      1. FAQ
      2. Online Store

      I got a message Oops! something went wrong, why?

      This message usually appears when the connection is made using a shortcut or bookmark that was created from the wrong page.

       

      Oups_EN

      To fix this issue, follow these steps: 

      1 - Delete the previous icon or bookmark.

      2 - Create a new icon or bookmark.

      Android icon device
      You must be logged in and
      have this image displayed
      before the next step.      		 2022-05-12_11-24-14
      • Click the three dots 3dots
      • Select Add to the Home screen or Add to screen

      Chrome or Edge bookmark
      You must be logged in and
      have this image displayed
      before the next step.      		 2022-05-12_11-24-14
      • Click the star etoile to the right of the address bar

      Apple icon device
      You must be logged in and
      have this image displayed
      before the next step.      		 2022-05-12_11-24-14

      • Click the Share button image-png-3

      • Select Add to Home screen, then Add

      Safari bookmark
      You must be logged in and
      have this image displayed
      before the next step.      		 2022-05-12_11-24-14
      • Click the Share button image-png-3
      • Select Add a bookmark
      If you have still issue, you should contact Vigilance Santé team using the form technical support request.