Online Store
Useful information about subscriptions, your account, and promo codes.
- Access to the Web Version of RxVigilance with your License
- Connection Problem: Potential Causes
- Error Message: Oops!, something went wrong
- Adding a Shortcut to RxVigilance or RxPhotos on Your Devices
- How can I activate a Promotional Code
- What to Do After Receiving a License Assignment?
- Non-Receipt of Account Creation Confirmation
- How Do I Get a Copy of an Invoice
- No Available Sessions
- How do I switch the display language?
- Turning off Auto-Renewal
- How Can I Update My Payment Method?
- How do I assign licences to users?
- Do you offer a trial period of the software?
- Do you offer demos of your products?
- How do you ensure the security of my personal data on your platform?
- What is included with my RxVigilance subscription?
- Can I switch from a monthly to an annual subscription?
- What is the RxPhotosID module?
- How can I modify my subscription?
- Do you offer different subscription plans?
- How easy is it to implement and use your software?
- What is your refund policy?
- How do I reset my password?
- Can I transfer my subscription to another user?
- Can I access tutorials or training courses?
- What languages are the software available in?
- Do I get a discount if I buy several individual licences?
- Where can I view my billing history?
- Can I use my RxVigilance subscription on multiple devices?
- What should I do if I have technical problems?
- What happens if I exceed the allowed number of logins?
- What are the benefits of an annual subscription?
- Can I get a reduced rate for an association?
- How long does it take to process a refund?
- Can I request that Vigilance Santé update my personal information?
- How do I cancel my subscription?